We do not accept unconditional order cancellation once the payment has been made. You can contact us if you need any help. However, we will give you a full refund if the product you purchased has quality issues or is not produced.
Returns (if applicable)
We do not accept unconditional returns of products. However, customers can contact us if there is a problem with the products, and have the right to apply for a return within 7 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.
Please contact our Customer service to get the return address.